How Members Top Up at mbi123
Topping up only takes a few taps. Follow the steps below and you'll be ready to join in.
Topping Up, Step by Step
- 1
Members, Sign In
Log in to your mbi123 member account.
- 2
Find Deposit
Tap Deposit in the menu or in your wallet.
- 3
Pick Your Method
Members choose from accepted payment methods (e.g. local e-wallets, online banking).
- 4
Type the Amount
Members start from minimum deposit amount.
- 5
Confirm It
Finish paying and your balance updates as soon as it comes through.
How Members Deposit: Methods, Limits & Times
| Way to Pay | Smallest | Largest | How Long It Takes |
|---|---|---|---|
| deposit methods table — method, min, max, processing time | |||
Members' Tips for Smooth Top-Ups
- Pay from an Account in Your NameEvery payment must come from an account in your own name.
- Hang On to Your ReceiptHandy if anything needs looking into.
- Add a Deposit LimitKeep spending in check from your first day.
- Look at the Bonus TermsPick your offer before you confirm, if there is one.
Top-Up Not Showing Yet?
Give it a few minutes, then refresh. If it still hasn't landed after typical deposit processing time, message support through customer support channels (e.g. live chat, email) with your receipt.
Members' Deposit Questions
Do members pay deposit fees?+
deposit fee policy
Can I top up from someone else's account?+
No. To keep every member safe, deposits must come from a payment account in your own name.
My top-up failed, but the money left my account. What should I do?+
Hold on to your receipt and contact support through customer support channels (e.g. live chat, email). We'll look into it with you and help sort it out.
All Ready?Top Up and Join In
Choose a deposit limit that feels right for you.